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Free shipping on everything
Alpha Tech Trading

Shipping & returns

Shipping & returns.

The short version: shipping is free, you get tracking by email, and if something isn't as described you have 30 days to send it back.

Shipping

Shipping is free on every order to addresses in the United States. Each listing says how soon it ships, and your order confirmation does too. The moment it ships, we email you the tracking number. Items can ship from different warehouses, so an order with several things in it may arrive in more than one box.

Stock

Stock is checked every 30 minutes and anything that sells out comes off the shop. If something sells out between that check and your order anyway, we refund it in full straight away and let you know.

Returns

If an item isn't as described (a different model, a worse condition than listed, or not working when it was listed as working), tell us within 30 days of delivery. We'll arrange the return and refund you in full, return shipping included. Items listed “For parts” are sold as-is.

Damaged in transit

If a package arrives damaged, send us a couple of photos within 7 days of delivery and we'll make it right.

Refunds

Refunds go back to your original payment method. Depending on your bank, they show up within 5 to 10 business days.

Questions

Reply to any email about your order, or send us a message with your order number.